Return policy

Thank you for choosing Pickjaketege Fashion. We want you to be completely satisfied with your purchase, and we understand that sometimes returns are necessary. Please read our return policy carefully to ensure a smooth process.

Return Eligibility:

  1. Defective or Damaged Items:

    • If you receive a defective or damaged item, please contact us within 7 days of receiving the product for a replacement or refund.

  2. Unsatisfactory Items:

    • If you are not satisfied with your purchase, you may return the item(s) within 7 days of receiving your order for a refund or exchange.

Return Guidelines:

  1. Contact Us:

    • To initiate a return, please contact our customer service team at payment@pickjaketege.com or call us at (+1) 534-202-3281. Provide your order number and details about the item you wish to return.

  2. Return Authorization:

    • Our customer service team will provide you with a return authorization and instructions on where to send the item(s).

  3. Item Condition:

    • Returned items must be in their original condition, unworn, unwashed, and with all tags attached.

  4. Return Shipping:

    • Customers are responsible for return shipping costs unless the item received is defective or damaged.

Refund Process:

  1. Inspection:

    • Once we receive your returned item, it will be inspected to ensure it meets our return policy criteria.

  2. Refund or Exchange:

    • If the return is approved, we will process a refund to your original payment method or provide an exchange based on your preference.

Contact Information:

If you have any questions or concerns about our return policy, please contact us:

We are here to assist you and make your shopping experience with Pickjaketege Fashion enjoyable. Thank you for choosing us as your fashion destination!